Enter your order number below to get real-time updates on your smart home products delivery status.
3-5 business days for most areas in New Zealand
1-2 business days to major cities
On orders over NZ$99.00
We're preparing your items for shipment
Your order is on its way to you
Your order has been successfully delivered
Your order number can be found in the confirmation email we sent you after placing your order. It starts with "ORD-" followed by numbers and letters.
Tracking information is updated in real-time as your package moves through our shipping network. Check back regularly for the most up-to-date status.
It may take 24-48 hours for tracking information to appear after your order ships. If you still don't see any updates, please contact our customer service team.
Contact our customer service team at support@vsense.co.nz or call us at 0800 VSENSE